robincesario9399 robincesario9399
  • 13-02-2020
  • Business
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________ is the difference between the prospective customer's evaluation of all benefits and all costs of an offering and the perceived alternatives.

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tallinn tallinn
  • 13-02-2020

Answer:

Customer's perceived value

Explanation:

Customer's perceived value relates to customer's perceived benefits of a good measured against the cost of that good.

Value is ascertained in terms of how well a good satisfies the wants of a customer. It means the utility provided by a product. Cost relates to the price charged by the seller.  

Customer's buying decision is influenced by the value derived from purchase. A customer will only buy a product wherein the benefits derived exceed the cost of such a product.

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